Additional Live Connect information can be found there as well ( )Įnter Live Connect login information within the Global Defaults menu for all users of a specific Live Connect Provider. Here is some information I found in the ClientBase Help section regarding Live Connect Login. A tripXpress "ResCard" must be of type "Tour" and that each item in the tripXpress itinerary is a "Reservation".
If this does not work but you are still taken to your reservation in tripXpress you can import the ResCard via LiveConnect by going to the Voucher display for the reservation (in the Options menu) If it finds the confirmation # you provided you will be taken right to the reservation, and can simply click import. Auto-login from live connect should be working.So if you have a cruise, a pre-hotel and a post-hotel in one itinerary, you must load each of the three one at a time into the Res Card. But the confirmation/reservation number you use is that of a single booking within the itinerary not the itinerary #. You can only import one reservation at a time you can’t import an entire itinerary at once.
It may actually work for a cruise on tripXpress, You can import any segment type that is actually booked (and not passive). Although the Travel Category is set to Tour in the Live Connect settings whatever segment type you choose when you start and import the reservation is whatever gets used. These are the Live Connect settings for both:Īgent needs to simply load a Res Card and each time they add a reservation to the Res Card they can choose Live Connect, choose tripXpress, add login credentials and confirmation # then choose “Import Reservation”. TripXpress is supported with Live Connect on ClientBase Online and ClientBase Windows.
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